How to Post a Service Request

Need help with something? Whether it’s repairs, removals, photography, IT support, or any other task — you can request services directly on Matchouse and get connected with trusted professionals fast.

Last updated 8 months ago

Who Can Post Service Requests?

		Role Can Request Services? Notes
Landlord	✅ Yes	Common requests include repairs, cleaning, tenant check-ins
Tenant	✅ Yes	Tenants can request moving help, internet setup, cleaning, etc.
Buyer	✅ Yes	Popular for surveyors, legal advice, mortgage brokers
Estate Agent	✅ Yes	Often used for photographers, EPC assessors, boiler engineers
Service Professional	✅ Yes	May also request help from others (e.g., subcontractors)
Service Seeker	✅ Yes (Only Services)	This role is specifically for users only looking to request services.

💡 The Service Seeker role is ideal for users who are not buyers, tenants, or landlords, but just need help from professionals.

Step-by-Step: Posting a Service Request

1. Log In and Choose Role

You can post a service request from any role. If you're only here to request help (not buy, rent, or sell property), select Service Seeker during sign-up or switch roles in your profile settings.

2. Go to “Request a Service”

You’ll find this option on your dashboard or top menu. You can also browse the Services section first to see what’s available.

3. Complete the Request Form

Add the following:

Service Category (e.g., Cleaning, Plumbing, Photography, Gardening, etc.)
Job Title and Description
Location (postcode or area)
Preferred Date/Time
Budget Range (optional, but helps match faster)
Photos or Files (if relevant)

📌 Be as specific as possible — better detail means better matches.

4. Submit the Request

Once submitted, your request will be sent to matched service professionals based on location and category.

What Happens Next?

You’ll get responses or offers from available service professionals
You can view their profiles, reviews, and chat before accepting
Once you accept, you can finalise details and mark the job as completed when done

Tips to Get Better Matches

Include a clear job title and short description
Upload a photo or reference file if possible
Use the right service category
Respond quickly when you get offers

FAQs

Can I post multiple requests?

Yes. You can post as many requests as you need across different service types.

Is it free to post a request?

Yes. Posting a service request is free. You’ll only pay if you accept an offer and agree to terms with a service professional.

Can I cancel or edit my request?

Yes. Go to My Requests, then select the request to edit or cancel. You can also pause it if you’re not ready to proceed.

What if no one responds?

Try improving your description or adjusting the category or budget. You can also repost the request later or contact support for help.

Need Help?

Use the live chat icon if you need help posting your request or understanding which category to use. You can also explore more articles in the Listings, Jobs & Requests section.