Request vs Listing – What’s the Difference?

On Matchouse, users can either post a request or create a listing, depending on what they want to achieve. Understanding the difference helps you choose the right action based on your goals, whether you’re offering a service, managing a property, or looking for help.

Last updated 8 months ago

What’s a Listing?

A listing is when you publicly offer something for others to discover and respond to.

✅ Examples of Listings:

Type Who Can Create Description

Property Listing

Landlords & Estate Agents

Showcase a property for rent or sale.

Service Offer

Service Professionals & Estate Agents

Advertise your services to get matched with users.

📌 Key Features of Listings:

  • Visible on your public profile

  • Matched via smart algorithm to users searching by location or service

  • Leads come directly to you

  • Can be boosted for more visibility

  • Updated anytime from your dashboard

🔎 What’s a Request?

A request is when you’re looking to hire or get help with something. It tells the platform what you need so we can match you with the right professionals or agents.

✅ Examples of Requests:

Type Who Can Post Description

Service Request

Any user role

Post a job like plumbing, removals, legal help, etc.

Property Help

Tenants or Buyers

Signal that you're looking for a home or investment opportunity.

📌 Key Features of Requests:

  • Shared with relevant users based on your location and service type

  • Professionals and agents receive your request in their Leads dashboard

  • No need to browse endlessly

  • You stay in control — only engage with responses you like

  • Free to post anytime

🧠 Which Should You Use?

Your Goal Use a Listing Use a Request

Want to sell or rent a property?

✅

❌

Want to offer your service as a professional?

✅

❌

Looking for help with a specific job or task?

❌

✅

Want to find a professional to contact you?

❌

✅

Want to get matched to tenants, buyers, or agents?

✅

✅ (via profile)

💬 Where Do They Appear?

Action Visibility Leads

Listings

Shown on public profile and search pages

Incoming leads via Smart Matching

Requests

Shared privately with matched users

Responses sent directly to your inbox

👥 Who Can See What?

  • Only professionals and estate agents can see and respond to service requests

  • Listings are matched publicly or privately, based on how your profile is set up

  • Your profile quality impacts your reach and visibility across both formats

🔐 Privacy and Control

  • Requests are only visible to users who match your criteria

  • You can pause or remove listings and requests at any time

  • Users can block or report responses that feel spammy or irrelevant

🤔 FAQs

Can I post both a listing and a request?

Yes — you can do both if it suits your needs. For example, a landlord can list a property and also request maintenance help.

Is there a limit to how many I can post?

No. You can post unlimited listings or service requests for free. Boosting features may be optional.

Who replies to my request?

Only matched professionals or agents will see and respond — no public exposure.

💡 Pro Tip

Want better matches? Complete your profile with detailed info, verified contact details, and service areas. The better your setup, the smarter your connections.

Need Help?

Click the live chat icon at the bottom of your screen or visit the Getting Started section to learn more about posting requests or listings.