Can Users See Each Other’s Listings?

Understanding who can view property listings and service offers on Matchouse is essential for privacy, discoverability, and making the most of smart matching. This guide explains how visibility works for each user role and how to increase your chances of getting matched without compromising control.

Last updated 8 months ago

🔍 1. What Listings Are Public?

Matchouse uses smart matching to ensure only relevant listings and services are shown to the right users. However, some content is publicly visible, while other items require matching or invitations.

Type Publicly Viewable? Who Can See It?

Property Listings

✅ Yes (if approved)

All users browsing or matched with listing criteria

Service Offers

✅ Yes (if active)

All users browsing by service category or matched by location

Service Requests

❌ No

Only matched service professionals and agencies

Buyer/Tenant Profiles

❌ No

Only shared with matched landlords or agents

Agency Profiles

✅ Yes

Visible to all users through search and matching

🧭 2. Who Can Browse Listings Manually?

All Matchouse users (regardless of role) can manually browse approved property listings and service offers using:

  • Search filters (by location, type, category, etc.)

  • Discovery pages

  • User profiles with visible listings or services

However, service requests and buyer/tenant profiles are not publicly searchable and are only accessible through the platform’s smart matching system.

🤖 3. How Smart Matching Controls Visibility

Matchouse doesn’t rely only on public listings. Instead, our system intelligently connects users through matching signals:

  • Location relevance

  • Service category or property type

  • User intent and role

  • Profile completeness and verification status

This means even if a listing or request isn’t public, it may still get high visibility through matched notifications and direct profile sharing.

💡 TIP: Keeping your profile complete, verified, and up to date boosts your visibility — even if you don’t post a public listing.

🔐 4. Private Details Stay Private

We take privacy seriously. Certain information is never made public:

  • Contact details (unless voluntarily included)

  • Messages and chat history

  • ID verification documents

  • Service requests (unless you choose to share your request with specific professionals)

This means even though some content is discoverable, your personal data remains secure and never openly published.

👥 5. Example Scenarios

Landlord:

  • Can post a public property listing visible to all matched tenants and buyers.

  • Can also rely on profile matching without a listing — matched tenants will receive the property directly.

Service Seeker:

  • Can request a service that is never public.

  • Only matched service professionals or agents in that location and category will receive the request.

Estate Agent:

  • Can post properties or service offers that are public.

  • Can view tenant or buyer profiles only if they’re matched via smart matching or have been invited.

📌 Key Takeaways

  • Yes, users can see each other’s listings — but only if they are public or matched.

  • Service requests and profiles are private and only shown through matching.

  • Visibility increases with a complete, verified profile and consistent activity.

  • Public discovery is optional. You can still get matched without creating a visible listing.

💬 Need Help?

Click the live chat icon anytime to ask about listing visibility or how to improve your profile. You can also explore more articles in the Listings, Jobs & Requests section for specific actions.

Would you like to proceed to the next topic now?