How Smart Matching Works on Matchouse

Matchouse doesn’t just show listings randomly — it intelligently connects users based on intent, location, service type, and profile completeness. Whether you're offering or requesting something, smart matching helps you find the right people faster.

Last updated 8 months ago

🔍 What Is Smart Matching?

Smart Matching is the behind-the-scenes system that:

  • Connects property listings with users actively looking to rent or buy

  • Matches service offers with users who post relevant service requests

  • Filters and ranks results based on quality, intent, and proximity — not just who posted first

💡 It works automatically as soon as you complete your profile and publish a listing or offer.

🎯 Matching Triggers

Here’s how the system knows who to connect:

Action Type What Triggers a Match?

Property Listing

User submits tenant or buyer intent with matching criteria

Service Offer

User posts a job request or browses matching services

Service Request

Service professionals/agencies with matching offers

Profile Browsing

Users browsing categories see the most relevant matches

📌 Key Matching Factors

Smart Matching prioritises listings and services using:

✅ Profile Completeness

  • Verified email & contact info

  • Clear description and photos

  • Accurate role, location, and services selected

📍 Location Accuracy

  • Listings are matched with users based on local coverage

  • Services are shown by postcode, city, or region

🛠 Category Relevance

  • Service categories selected in lead settings must align

  • Property listings must have the correct rental/sale tags

💬 Responsiveness & Reviews

  • Users with quicker response times and good reviews are prioritised

  • New users can still appear if their listings or services are strong

🔁 How Matches Are Delivered

Once a match is made, the system delivers leads through:

For You You Receive...

Landlord

Matching tenant or buyer profiles

Estate Agent

Buyer/tenant leads and service requests

Service Professional

Matching job requests based on your offer

Buyer / Tenant / Seeker

Listings or services tailored to your need

You’ll be alerted via:

  • In-app notifications

  • Email alerts

  • Chat messages from matched users

🧠 Why It's Better Than Search

Unlike traditional search, Matchouse matching:

  • Focuses on intent-first results

  • Removes spam or unrelated posts

  • Delivers high-intent connections without needing to browse endlessly

It’s like having a personal assistant matching you with users that fit your goals.

✅ How to Improve Your Matches

To get the best matches:

  • Complete your profile and lead settings

  • Stay active and responsive

  • Use accurate categories and pricing

  • Add ID verification to build trust

  • Keep your services or listings up to date

FAQs

Can I see who matched with me?

Yes — matched profiles appear in your Leads, Matches, or Messages, depending on role and activity.

Is matching automatic or manual?

It’s fully automated, but you can also browse manually for more control.

Can I opt out of matching?

You can pause your listing/service or hide your profile visibility in settings.

Need Help?

For help improving your matches or lead quality, start a chat with our support team or explore more tips in the Smart Matching section of the Help Center.