How Matchouse Lead Pricing Works

Understand how lead prices are calculated on Matchouse, what affects the cost, and how to choose the right value for your business.

Last updated 8 months ago

💡 What Are Leads on Matchouse?

Leads on Matchouse are real-time opportunities to connect with people who are actively looking for services or property support. These include:

  • Service Requests (e.g. "I need a cleaner in West London")

  • Profile Leads (users matched to your expertise or agency)

You can choose which leads to unlock, how much to spend, and which model works best — no auto-charges or random lead assignments.


💳 How Is Lead Pricing Determined?

Matchouse uses a smart pricing system based on lead value. Prices vary depending on:

Factor Impact

Lead Type

FastTrack, EngageNow, or HireGuarantee

Service Category

High-demand services may cost more (e.g., legal, emergency trades)

Location

Urban areas may have higher lead competition

Job Size or Value

Larger or complex jobs may carry a higher credit value

Time Sensitivity

Urgent or same-day requests may carry premium pricing


⚡ Lead Pricing Ranges (General Guide)

Lead Type Typical Credit Cost Description

FastTrack Leads™

2–10 credits

Instant access, high urgency or job value

EngageNow Leads™

3–12 credits (only charged if client replies)

Pay only if the user responds to your message

HireGuarantee Leads™

6–20 credits (paid upfront, auto-refunded if not hired within 7 days)

Pay in advance, and get a full credit refund if the client doesn’t hire you.

Credit cost is clearly shown before purchase. You’ll always know the exact price before unlocking a lead.


🧠 What Makes Matchouse Lead Pricing Different?

Unlike other platforms, Matchouse gives you full visibility and flexibility:

  • No monthly fees or forced bundles

  • Choose only the leads you want

  • Preview lead info before unlocking

  • 3 lead models to suit your business strategy

TIP: Lower-cost leads aren’t always the best value. Choose based on job quality, your availability, and chance of conversion — not just credit price.


🔒 How HireGuarantee Leads™ Work

HireGuarantee Leads™ are ideal for professionals handling high-value or long-term jobs who want maximum ROI protection.

Here’s how it works:

  1. Client chooses HireGuarantee
    The person requesting the service chooses to guarantee a hire by paying a small upfront deposit. This signals strong intent to hire and activates the HireGuarantee model.

  2. You unlock the lead
    You’ll see this lead listed as a HireGuarantee Lead™, with clear job details and the credit cost.

  3. Wait for confirmation of hire
    You won’t be charged immediately. Instead, we’ll wait up to 7 days to confirm if the client has hired you.

  4. If hired, credits are charged
    If the client confirms you were hired, the credit cost is deducted from your account.

  5. If not hired, credits are refunded
    If the client does not hire you, the credit is fully refunded after 7 days — no loss to you.


🤝 Why This Benefits Both Sides

Note: HireGuarantee Leads™ are backed by the client. They have already paid a small deposit to guarantee they’ll hire someone. If they don’t, their deposit is refunded — and your credits are refunded too. This model protects both sides and reduces time-wasting.

This system ensures that:

  • You only spend credits when you actually get hired

  • Clients are motivated to follow through with serious requests

  • Both parties benefit from commitment and transparency


Types of Leads on Matchouse (Profile Leads vs. Service Request Leads)?📊 Example Scenarios

Scenario Example Estimated Credit Cost

Same-day handyman in central London

FastTrack Lead™

8 credits

Tenant looking for a letting agent in Birmingham

EngageNow Lead™

4 credits (only if they reply)

Probate solicitor request for will review

HireGuarantee Lead™

14 credits (charged only if hired)


✅ Transparent, Pay-As-You-Go Pricing

With Matchouse, you:

  • Never pay for leads you didn’t ask for

  • Can preview job descriptions and basic client info

  • Choose the model that fits your risk level and goals

You’re in control of your budget and outcomes.


Have Questions?

If you're unsure about a specific lead price or need help choosing the right model, just use the live chat icon on your dashboard — our team will assist you based on your role and goals.