Where to View Your Credit Balance and Transactions
Learn how to check your current credit balance, view recent transactions, and download invoices from your dashboard.
Last updated 8 months ago
🔍 What You Can Track
Matchouse gives you a full breakdown of your credit activity, including:
✅ Total remaining credits
✅ Lead purchases and their cost
✅ Credit pack purchases
✅ Refunds or adjustments (if any)
✅ Downloadable receipts and invoices
This helps you monitor spending, manage your budget, and keep your records clean — especially for business or accounting purposes.
📍 Where to Find It
To access your credit balance and transaction history:
Log in to your Matchouse account.
Click on your profile icon (top right corner of the page).
Select “Billing & Credits” from the dropdown menu.
You’ll land on the Credits Overview page.
💰 Understanding the Credits Overview Page
Once on the Billing & Credits section, here’s what you’ll see:
You’ll also see each transaction timestamped and labelled (e.g., "Lead Unlocked: Liverpool Street plumbing job – 3 credits").
🧾 Downloading Receipts or Invoices
Matchouse provides instant access to receipts:
Go to Billing & Credits.
Scroll to the Receipts / Invoices section.
Click Download next to any past purchase or transaction.
PDF will download for your records – perfect for tax or bookkeeping.
🔔 What If Something Looks Wrong?
If you see a transaction you don’t recognise or have a question about your billing:
Note: Matchouse credits are only deducted when you choose to engage with a lead or buy a feature. You’ll always see the credit amount before confirming any action.
You can contact our support team directly through the live chat icon in your dashboard or via the Help Center.
🔄 Real-Time Updates
Your credit balance and transactions are updated instantly — so you’ll always know where your credits are going.