FastTrack Leads™ – Instant Lead Access

Learn how FastTrack Leads™ work on Matchouse, when to use them, and why they’re ideal for urgent or high-value opportunities.

Last updated 8 months ago

What Are FastTrack Leads™?

FastTrack Leads™ allow you to unlock and respond to a lead immediately by paying credits upfront. There’s no waiting period or screening process — once unlocked, you gain full access to the client’s job request and can start messaging them directly.

This lead model is designed for speed. It gives professionals a competitive edge in time-sensitive situations where fast response wins the job.


When to Use FastTrack

FastTrack is ideal when:

  • The job is urgent or same-day

  • The service request is a clear match to your expertise

  • You're confident in your ability to convert the lead

  • You want to reach the client before others

Example:
A landlord urgently needs an electrician. You see the lead on your board, unlock it using FastTrack, and immediately contact the client. Your fast action secures the booking before anyone else has a chance to respond.


How It Works

  1. Go to your Lead Board
    All matching service requests appear here, filtered by your selected services and locations.

  2. Look for FastTrack Leads™
    These leads are labelled clearly and available for instant unlock.

  3. View the preview
    See a brief summary of the job request before making a decision.

  4. Unlock the lead using credits
    The credit cost will be clearly displayed before confirming the unlock.

  5. Start chatting with the client
    You’ll instantly gain access to the client's contact details and full messaging access.


Typical Credit Cost

FastTrack Leads™ usually range between 2 to 10 credits, depending on factors like:

  • Service category

  • Location and competition

  • Job urgency or complexity


Benefits of Using FastTrack

Benefit Description

Immediate Access

Get in touch with the client right away — no delays

Higher Conversion Rates

Being first often leads to better results

Simple and Transparent

No hidden steps, and the price is shown before purchase

Time-Saving

Great for professionals who want quick wins and active clients


Tip: Use FastTrack Leads™ when you see a clear job fit and want to respond quickly. This model works best for urgent jobs, weekend calls, or in high-demand zones where speed makes the difference.


Note

Once a FastTrack Lead™ is unlocked, the credit charge is applied instantly. Credits are non-refundable, unless there is a confirmed issue on the platform, such as fake details, duplicate listing, or a technical error that prevented access.


Need Help?

If you have a question about your purchase, need support with payments, or run into a technical issue, contact our team anytime through the in-platform live chat icon or visit the Help & Support section.