What’s Public vs Private on My Profile?

Your Matchouse profile is designed to help others connect with you easily while keeping your sensitive details secure. Here's exactly what is shown publicly, and what stays private.

Last updated 7 months ago

Why This Matters

Builds trust with other users by showing the right info
Keeps your personal contact details safe
Helps you control what you share and how you're contacted
Ensures transparency while protecting your privacy

🔒 Matchouse gives you control over your visibility without exposing private data.

Public vs Private: At a Glance

Information Field	Public or Private?	Who Can See It?
Full Name or Business Name	Public	All users
Profile Photo or Logo	Public	All users
Role (e.g. Landlord, Buyer)	Public	All users
Location (city/region)	Public	All users
Service Categories (if any)	Public	All users
Profile Description / Bio	Public	All users
Verified Badge (if applicable)	Public	All users
Reviews and Ratings	Public	All users
Chat Messages	Private	Only you and the other party in the chat
Email Address	Private	Not visible to users
Phone Number	Private (optional)	Only visible if you choose to display it
Property Listings	Public or Private	Based on your listing settings
Service Listings	Public	All users
Uploaded ID Documents	Private	Securely stored, not shared

Controlling What You Share

You can adjust or update your profile anytime:

Go to Profile Settings
Choose what to display publicly (e.g. phone number)
Edit or remove details whenever needed

🧩 Tip: Keeping your public info complete improves your trust score and visibility in smart matches.

What About Reviews?

Reviews are public and shown on your profile
You can reply to reviews to thank the reviewer or provide context
Reviews stay on the platform even if you switch roles

FAQs

Can I hide my profile completely?

No. Matchouse is designed as a social platform for property and services. While some listing options are private, your main profile needs basic visibility to allow matching and communication.

Are my listings private by default?

Property Listings: Can be made private (shared only via profile match)
Service Listings: Are public by default, to maximise reach

Who can see my private data?

Only you and the Matchouse system admins (for verification purposes) can see your private details. We do not share or sell user data. Ever.

Need Help?

Click the live chat icon on the bottom of your screen if you need help updating your profile or adjusting privacy settings. You can also explore more articles in the Getting Started section.