Switching Between Roles on Matchouse

Matchouse gives you the freedom to switch roles anytime — whether you're listing property, offering services, or managing an agency. No need for multiple logins. One account does it all.

Last updated 7 months ago

Why Switching Roles Matters

Your selected role determines:

  • What tools appear in your dashboard

  • How your profile is matched with others

  • What actions you can take (e.g. posting jobs, listing properties, accepting leads)

But you’re never locked in. You can switch between roles as your needs change — or even use multiple roles at the same time.

How to Switch Roles

  1. Log in to your Matchouse account

  2. Click your profile icon in the top-right corner

  3. Go to Profile Settings

  4. Click Switch Role

  5. Choose the new role you’d like to use:

    • Landlord

    • Tenant

    • Buyer

    • Estate Agent

    • Estate Agency

    • Service Professional

    • Service Seeker

Your dashboard will instantly update to reflect your new role.

Important: Switching to “Estate Agency” Role

If you switch to the Estate Agency role, you’ll be prompted to either:

  • Create a new agency by submitting a registration form for verification

  • Or join an existing agency if you’ve been invited or work with one already

🏢 Learn how to create or join an agency in our dedicated guide: Creating or Joining an Estate Agency

What Happens When You Switch Roles

  • Your listings, messages, and activity are all saved

  • The interface updates to match your selected role

  • You can switch back to any previous role at any time

  • Profile matching and offers are tailored to your current role

Common Multi-Role Use Cases

Scenario

What You Can Do

A landlord who also works as a builder

Switch between Landlord and Service Professional roles

A tenant looking to earn on the side

Switch to Service Professional to offer services while browsing rentals

An estate agent working with two agencies

Use one login to join multiple agencies and manage different dashboards

A service seeker who also wants to buy

Post jobs and switch to Buyer role to receive matching properties

FAQs

Will I lose anything when I switch roles?

No. All your listings, messages, and history stay attached to your account. Switching roles only changes your dashboard and active tools.

Can I use multiple roles at the same time?

Yes. You can switch between roles as often as needed — your data and activity under each role are always saved.

Do I need to verify again after switching?

No. If you've already verified your email, phone, or ID, it remains valid. For estate agency roles, only the business needs to be verified — personal ID is optional for agency owners.

Need Help?

Click the live chat icon at the bottom of your screen to speak with our team or check out the rest of the Getting Started section for more help managing your roles and settings.