Create and Manage Bookable Services

A bookable service tells customers what they can arrange and provides the information needed to choose a time.

Create a service

1. Open Booking, then Services.
2. Select the option to add a service.
3. Add a clear name and description.
4. Choose fixed or conditional pricing. Conditional pricing can use option groups with single or multiple selections.
5. Set the duration and choose in person, online or both.
6. Add a label, category and useful search keywords.
7. Optionally add a fixed or percentage offer.
8. Assign eligible booking team members.
9. Save and review the service as a customer would see it.

Update a service

Return to Booking and Services, open the service and edit its details. Existing appointments retain their own booking record, so contact affected customers if a material change applies to them.

Accurate pricing, duration and delivery information reduces avoidable cancellations.

Continue with the next step

• Publish and Manage Professional Services: keep the public service description accurate.

• Set Up Booking Availability, Confirmation and Payments: configure when and how the service can be booked.

• Manage Booking Teams, Shifts and Blocked Time: connect the service to eligible team availability.

• Manage Your Provider Calendar, Appointments and Clients: manage appointments created from the service.