Matchouse Plans: Benefits, Allowances and Booking Access

Compare Matchouse access, credits, Pro and Business plans, including bookings, leads, reviews, teams and billing.

Last updated About 2 hours ago

You can build a public Matchouse presence, appear in search and let customers request services before choosing a subscription. A professional plan removes the repeated booking confirmation step and adds monthly allowances that help you respond to more opportunities and build trust.

Matchouse Pro

Matchouse Pro is designed for individual Service Professionals. The current price shown in Matchouse is £19 per month.

An active Pro plan includes:

  • Unlimited online booking access. New customer bookings do not need to be individually unlocked with credits.
  • 3 included service lead opens each month.
  • 60 review invitations each month.
  • VIP booking earning tools for eligible high-demand appointment times.

The included lead opens reset with the monthly plan period. Credits can be used when you want to open additional eligible leads.

Matchouse Business

Matchouse Business is designed for Professional Businesses with a team. The current price shown in Matchouse is £69 per month.

An active Business plan includes:

  • Unlimited online booking access.
  • 5 included service lead opens each month.
  • 60 review invitations each month.
  • VIP booking earning tools.
  • Up to 50 team members.

Without an active Business plan, a Professional Business can still add up to 2 team members. This lets a small team establish its public presence before moving to the larger team allowance.

What you can do without an active professional subscription

Your professional or business profile can remain public, fully searchable and discoverable globally. Customers can view your services, read your reviews, visit your profile and request a booking.

The main difference is how incoming bookings are confirmed:

  1. A customer chooses a service and requests an available time.
  2. The booking is held for you to confirm.
  3. You unlock the individual booking with 2.50 credits within the deadline shown in Matchouse.
  4. After it is unlocked, you can confirm and manage the appointment normally.

The deadline is based on 2 business opening hours. If the booking is not unlocked in time, it may be cancelled automatically so the customer is not left waiting.

An active Pro or Business plan removes this per-booking unlock step. Bookings covered by credits remain unlocked if a subscription later pauses or ends.

Accounts without an active plan can also:

  • Open matched service leads with credits.
  • Send up to 10 review invitations over the lifetime of the professional or business profile.
  • Maintain up to 5 booking customer or contact records. Additional records can be unlocked with credits.
  • Publish services, receive enquiries and keep the profile visible to customers.

Subscriptions and credits work together

A subscription provides recurring monthly allowances and removes repeated booking unlocks. Credits are useful when you prefer to pay for an individual opportunity, need an additional lead open, or want to confirm a specific booking without starting a plan.

Credits do not expire according to a monthly plan cycle. Check your credit balance and the cost shown before confirming an action.

VIP booking earnings

Eligible Pro and Business accounts can apply a VIP fee to selected high-demand times. The customer sees the price before booking. Your eligible net earnings are calculated after Stripe processing and Matchouse platform fees.

VIP booking availability can depend on your booking, payment and payout settings.

Buy and manage a plan

The payment route depends on where you subscribe:

  • On the web, payment is handled by Stripe.
  • In the Android app, payment is handled by Google Play.
  • In the iOS app, payment is handled through Apple.
  • Agency plans are managed through the web experience.

Open your subscription or billing settings to view the current price, renewal details and included allowances before buying. Manage or cancel the plan through the same provider used for the purchase.

What happens if a plan ends

Your public profile, services and reviews do not disappear because a professional plan ends. Customers can still discover you and request services. New bookings return to individual credit confirmation, monthly lead opens and review invitations stop renewing, and team limits return to the allowance shown for the account.

Bookings already unlocked with credits stay unlocked.

Things to know

  • Prices and allowances shown at checkout are the final values for your purchase.
  • A subscription does not guarantee search placement, leads, enquiries, bookings or reviews.
  • Keep your profile, services, lead preferences, opening hours and calendar accurate so customers see relevant information.
  • Review invitations should only be sent to genuine customers who can describe a real experience.

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