Reviews, Verification & Safety
Build trust, request reviews, verify your identity, report problems and stay safe.
- Verify Your Identity on MatchouseLearn how Matchouse identity verification works, what you need, how one check covers your roles and what each status means.
- Report Content, Profiles or ListingsSend Matchouse a report about a post, person, business or property listing.
- Matchouse Community StandardsUnderstand the baseline rules for posts, profiles, listings, chat, reviews and marketplace activity.
- Avoid Common Property and Service ScamsRecognise payment pressure, impersonation, fake listings and attempts to move you away from safe checks.
- Keep Your Matchouse Account SecureProtect your password, login codes, devices and active sessions.
- How Reviews Work on MatchouseLearn how to leave, receive and invite genuine Matchouse reviews, how team attribution works and how reviews support trust.
- Privacy and Personal Information on MatchouseUnderstand public content, private account data and safer sharing across profiles, listings and chat.
- Report a Child-Safety Concern on MatchouseReport grooming, exploitation, unsafe interactions or other child-safety concerns securely and understand what happens next.
- Connect and Sync Google ReviewsConnect the correct Google Business Profile, import reviews, sync changes and manage or troubleshoot the connection.
- Raise and Track a Review DisputeUnderstand valid dispute reasons, submit evidence, track the review process and respond appropriately while a case is assessed.