Understand Matchouse Credits

Credits are a Matchouse balance used for eligible actions such as opening certain leads and unlocking extra bookings beyond a plan allowance.

Where credits are used

• Opening a service or profile lead when a credit unlock is offered.
• Unlocking an extra provider booking after the included allowance. The current extra-booking cost shown in Booking is 2.5 credits.
• Other credit actions explicitly shown in the app.

Before spending

Matchouse shows the credit cost and your balance before confirmation. A lead unlock provides access to an opportunity, not a guaranteed reply or job.

Track the balance

Open Credits to see current balance, purchases, usage, refunds and adjustments. Subscription allowances and purchased credits may follow different rules.

For package price and payment details, use the live purchase screen as the source of truth.

Continue with the next step

• Buy Matchouse Credits: purchase credits after reviewing the current package details.

• View Credit Balance, Transactions and Refundable Amount: see how credits were added and spent.

• Credit Refunds and Adjustments: review refund and correction conditions.

• Refer a Friend and Track Referral Rewards: see how eligible referral rewards are tracked.

• Matchouse Plans: Benefits, Allowances and Booking Access: compare individual credit use with monthly benefits.