Manage Booking Teams, Shifts and Blocked Time

Booking availability is built from business configuration, assigned services, team shifts and blocked time.

Manage the booking team

Open Booking, then Teams. Add or edit the people who can deliver bookable services. A solo service professional uses their own booking team automatically.

Add shifts

1. Open Team shifts.
2. Select a team member.
3. Add the working times that should repeat.
4. Save and check the calendar.

Block unavailable time

Add blocked time for leave, travel or another commitment. Blocks can be one-off or repeating. Customers cannot select a time that is outside availability or blocked.

Resolve missing slots

Check the provider's shift, blocked time, service assignment, duration, minimum lead time and general booking opening hours. A slot must satisfy all of these rules.

Continue with the next step

• Set Up Booking Availability, Confirmation and Payments: coordinate team time with the wider booking rules.

• Manage Your Provider Calendar, Appointments and Clients: review how shifts and blocks affect the diary.

• Create and Manage a Service Professional Business: manage the wider team and public business profile.

• How Reviews Work on Matchouse: keep team attribution accurate after completed work.